Contact & Support

We're here when you need us

Choose the path that fits your need — phone, email, chat, or a support ticket. Every channel connects you to someone who knows evaluation workflows, not just a help desk.

Talk to us

Phone support

Available Mon–Fri, 8am–5pm MT

Speak directly with a knowledgeable team member. Best for urgent issues, complex questions, or when you need a real conversation. Voicemail messages parsed and notified right away.

Start a conversation

Live chat

Typically responds in minutes

Get quick answers without picking up the phone. Our chat support connects you to real help for platform questions, workflow issues, and general inquiries.

Get in touch

Email us

General inquiries & consultation

For general inquiries, consultation requests, training questions, or anything that doesn't need an immediate response.

Submit a request

Support ticket via HubSpot

Platform support & training

For platform support, training requests, and documented issues. Tickets are tracked, prioritized, and resolved with a clear record of every step.

Deep domain expertise — not generic IT support
Responsive across phone, chat, email, and ticket
Specialists in FCE, POET, fit-for-duty, and return-to-work workflows
Serving providers, employers, payers, and legal stakeholders

Send a message

Not sure which path to take? Fill this out and we'll route your request to the right person.